Our user experience services focus on understanding and enhancing how users interact with your brand. We offer both moderated and unmoderated testing options to gather actionable feedback, ensuring products are intuitive and user-friendly.
By mapping user journeys and identifying growth opportunities, we prioritise innovations that improve each touchpoint to meet user needs effectively.
Personas and journeys
Human-centred design methods help us build empathy with your users, allowing us to paint a clear picture of their goals and challenges, and to design a solution that benefits everyone.
- User persona development
- Customer journey mapping
- User research and analysis
- Information architecture
- User Flow Optimisations
UX & UI design
Our user-centred approach ensures that every design enhances the user experience, helping you connect meaningfully with your audience.
Our design services focus on creating responsive, accessible, and user-centred experiences through wireframing, prototyping, and usability testing. We enhance functionality with adaptability across devices and optimise with A/B testing to ensure effective, user-friendly designs.
- Wireframing and prototyping
- Usability testing
- Responsive design
- Functionality mapping
- A/B testing
User testing
We champion user testing, and believe it leads to long term success. We ensure that usability goals, user characteristics, environment, tasks and the workflow of a product, service or process are all considered at every stage of a project.
- Usability testing planning
- Recruitment of test participants
- Moderated user testing
- Unmoderated user testing
- Prototype testing
- Iterative testing and design validation
- User testing reports
